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Returns and refunds

The Customer may return the goods purchased within 14 days as of the date of delivery of the goods. The customer must inform us of their intention to return a product within 14 days after receiving the goods. Returned goods must be unused, undamaged, and in their original packaging. The customer is obligated to cover the cost of returning, unless the reason for returning is non-compliance with the order or defective goods. The money paid for the returned goods will be reimbursed to the customer immediately but no later than 14 days after receiving the statement of withdrawal. In addition to that, the cost of delivery will also be reimbursed to the customer.